Privacy Policy

Introduction

At Eilly Bazar® Dress, Jacket, we respect the privacy of our users and customers. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website at eillybazar.shop, purchase our products, or otherwise engage with us.

Please take a moment to read this Privacy Policy carefully. If you have any questions or concerns about our privacy practices, please contact us using the information provided at the end of this policy.

Information We Collect

Eilly Bazar® Dress, Jacket collects information about you directly from you and automatically through your use of our website and services.

Information You Provide to Us

We collect information you provide directly to us, such as when you make a purchase, create an account, participate in surveys, contests or promotions, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us. This information may include:

  • Contact information – such as your name, mailing address, phone number, and email address.
  • Payment information – such as your payment card number, security code, and billing address.
  • Account information – such as your username and password.
  • Communications – such as emails, chat logs, and social media posts directed to our brand.
  • Demographic information – such as your age, gender, location, and preferences.
  • Feedback and correspondence – such as information you provide in customer satisfaction surveys and when communicating with our customer service team.

Information We Collect Automatically

We automatically collect information about your use of our website and services through cookies, web beacons, and other technologies. This information may include:

  • Device information – such as your IP address, unique device identifier, device operating system and settings, browser type, mobile network carrier, and mobile operating system.
  • Usage information – such as the pages you visit, links and buttons you click, searches you conduct, and how you interact with the website.
  • Location information – such as your device’s GPS signal, nearby WiFi networks, beacons, cell towers, and Bluetooth enabled devices. Location services must be enabled on your device for us to collect this information.
  • Online activity information – such as pages or sites you visited before or after visiting our site.
  • Crash data – if our app crashes on your device, we may receive information about your device model, operating system version, and device identifiers.

We use cookies and similar technologies for authentication, security purposes, storing preferences, marketing purposes, and traffic analytics. You can control cookies through your browser settings and other tools. However, blocking or disabling cookies may impact your experience on our website.

Information from Other Sources

We may supplement the information we collect directly with information from third parties or public sources, including:

  • Demographic and marketing data aggregators
  • Social media platforms
  • Data brokers
  • Public databases
  • Joint marketing partners

We use this information to improve our products and services, perform analytics, send marketing communications, prevent fraud, comply with legal obligations, and for other business purposes. If we combine information from other sources with your personal information, it will be treated in accordance with this Privacy Policy.

How We Use Your Information

We use your information for a variety of business purposes including:

  • Providing our products and services – such as processing orders, shipping products, and providing customer service.
  • Communicating with you – such as responding to your inquiries, comments, feedback or questions.
  • Providing support – such as troubleshooting issues, handling returns or exchanges, and providing installation services.
  • Improving our products and services – such as developing new features, conducting research, and analyzing trends.
  • Marketing and advertising – such as sending promotional emails, targeting ads, and managing giveaways or sweepstakes.
  • Securing and protecting – such as detecting security incidents, protecting against fraud, and complying with legal obligations.
  • Analytics – such as tracking website usage, traffic patterns, and product sales.
  • Reporting – such as generating reports on the performance of our products, services, and websites.
  • Legally required purposes – such as complying with subpoenas, court orders, or other legal process requirements.
  • Other purposes – such as any other purpose disclosed to you at the time we collect your information or pursuant to your consent.

How We Share Your Information

We disclose your information to third parties under the following circumstances:

  • Affiliates and Subsidiaries – Information may be shared with our affiliated brands and subsidiaries for business purposes such as marketing, analytics, fraud prevention, or product development. Our affiliates and subsidiaries adhere to privacy practices no less protective than this policy.
  • Service Providers – We disclose information to third party vendors and service providers that provide services on our behalf, such as website hosting, payment processing, package delivery, marketing, analytics, customer service, product fabrication, and IT services. Service providers have access to perform these services but are prohibited from using your data for other purposes.
  • Marketing Partners – We share limited information with marketing partners to display ads for our products, provide discounts, determine the effectiveness of our ads, and provide other marketing services. This may include hashed email addresses and device identifiers.
  • Security and Fraud Prevention – Information may be shared to protect the security and safety of our websites, mobile apps, stores, and customers, detect fraudulent activity and screen for potential risk exposure, or prevent illegal activity.
  • Business Transactions – Information may be transferred or disclosed as part of any merger, acquisition, sale of company assets or shares, bankruptcy, or transition of service providers. This includes transfers and disclosures to prospective or actual purchasers.
  • Law Enforcement, Legal Requests, and As Required By Law – Information may be disclosed in response to subpoenas, court orders, or other legal process or request of law enforcement; to comply with state and federal laws; or if we believe the disclosure is necessary or appropriate to prevent illegal activity or protect public safety.

We only share or disclose your non-private personal information that does not directly identify you, such as aggregated, de-identified or anonymized data.

Data Retention And Account Closure

We will retain your information for as long as your account is active, to provide you with products or services, or as needed for legitimate business purposes. If you wish to cancel your account or request we no longer use your information, please contact us using the information provided below.

We will retain and use your information only as necessary to comply with our legal obligations, resolve disputes, protect our assets, and enforce our agreements. Certain data retention periods are outlined in our internal policies to meet these goals. For example:

  • orders and purchase history are retained for 7 years under tax law requirements.
  • security footage is retained for 30 days to assist in investigations.
  • customer service emails and chat logs are retained for 1 year as a reference to improve support responses.
  • visitor website logs are retained 45-60 days for analytics then discarded.

Upon account closure, we will delete your information within 30 days, except as needed for the purposes outlined above.

Your Choices and Rights

You have certain choices regarding your information:

  • You can opt-out of receiving promotional emails from us by following the unsubscribe instructions located within each email. This will not apply to transactional or service related emails regarding orders you have requested.
  • You may opt-out of receiving text messages by replying STOP after receiving a text from us.
  • You can opt out of interest-based advertising in third party sites and ad networks by visiting optout pages operated by the Digital Advertising Alliance and Network Advertising Initiative. This does not opt you out of being served ads. You will continue to receive generic (non-targeted) ads.

You have certain rights over the information we hold about you:

  • You may request access to or a copy of certain information we hold about you.
  • You may request an amendment or correction to information you believe is inaccurate or incomplete.
  • You may request that we delete some or all of your information and account.
  • You may object to or restrict uses of your information that are unnecessary or have an unjustified impact on your rights.
  • In some cases, you may request portability and transfer of certain information to other parties when technically feasible.
  • You have the right to withdraw consent at any time for processing based on consent. This will not affect the lawfulness of processing that occurred prior to withdrawal.

To make a request under the rights listed above, please contact us using the information provided below. In your request, please include your name, contact information and details about the information and rights being requested so we can respond appropriately. We will respond to your request within 30 days whenever feasible.

Please be aware requests to delete or restrict information may impact your experience with us and ability to use some services. For example, you will not be able to complete an online purchase without providing certain information.

Security Of Your Information

We are committed to protecting your information and employ reasonable physical, technical and administrative security standards to do so. However, no method of security is 100% impenetrable. We cannot guarantee the security of your information.

We maintain technical, physical and administrative safeguards to protect the information we collect. All data is stored on secure cloud-based servers and accessed only by authorized employees with restricted access rights. Data is encrypted in transit and at rest. We conduct employee training, audits, and utilize data loss prevention protocols.

While we work hard to protect your information, the transmission of information over the internet is not completely secure. We encourage you to protect all passwords, take precautions when accessing accounts, and be alert for phishing scams and suspicious emails asking for information. Any suspicious activity should be reported immediately to our Information Security team.

Children’s Information

Our website, mobile apps, and other services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without the consent of the child’s parent or guardian. If you believe we may have collected information from your child, please contact us using the information below so we can take appropriate action.

Links To Other Websites

Our websites and services may contain links to or integrations with third party sites that are not operated by Eilly Bazar® Dress, Jacket. These links are provided as a service and do not imply any endorsement. We are not responsible for the content, functionality, privacy policies, or business practices of any third party sites or services. Your use of any linked sites and services is at your own risk.

International Data Transfers

We are an international company and data you provide may be stored globally as needed to provide our products and services. Countries may have data protection laws less stringent than your own country. Where possible, we rely on legal mechanisms to lawfully transfer data across borders.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to keep up with changing business needs, legal requirements, and privacy practices. If we materially change how we handle your personal information, we will notify you through the Services or by other legally required means.

We encourage you to review this policy periodically to stay informed on how we protect, use, and share your personal information. Your continued use of our websites, mobile apps, products or services after any changes constitutes your acceptance of the revised Privacy Policy.

California Resident Rights

If you reside in California, you have certain privacy rights regarding your personal information under the California Consumer Privacy Act (CCPA). These include:

  • Right to Know – You have the right to request details about the categories and specific information we collect, use, disclose, or sell.
  • Right to Delete – You have the right to request deletion of your personal information. We are not required by law to delete certain information.
  • Right to Opt-Out of Sale – You have the right to opt-out of any “sale” of your information that may take place. We do not sell or rent your personal information.
  • Right to Non-Discrimination – You have the right to not receive discriminatory treatment by exercising your privacy rights under the CCPA.

To make a request related to your California privacy rights, please contact us using the information provided below. You must provide certain verifying information at the time of your request that will allow us to reasonably verify you are the person about whom we collected the information. This may include verifying the email and home addresses associated with your account.

Contact Information

You may contact Eilly Bazar® Dress, Jacket with any questions or concerns regarding this Privacy Policy and our practices:

Eilly Bazar® Dress, Jacket
Phone: 555-123-4567
Email: [email protected]
Address: 123 Main St, Anytown, CA 12345

We will respond to all requests within 30 days whenever feasible. It may take longer if the request is complex or we receive a large volume of requests. If additional time is needed we will inform you within 30 days. Under California law, we generally cannot apply charges for responding to California Consumer Privacy Act requests.